Four seats, each measured on one number.

Flywheel’s AI employees are hired, managed and reviewed like people, because that’s how an owner already knows how to run a team.

Marketing

Keeps the brand talking every week.

Drafts the weekly post, email and project story
Watches search and AI answers for your firm
Hands fixes to a named person and checks they shipped

Measured on: Qualified inquiries from the work you want
Reports to: Your owner or marketing lead

Outbound

Works the list nobody has time to work.

Follows up every quote before it goes cold
Reaches new homeowners from permit filings
Books the conversation, then hands it to sales

Measured on: Conversations booked
Reports to: Your sales lead

Support

Triages service before a human touches it.

Answers the first message in minutes, day or night
Pulls site history and checks what it can remotely
Routes the ticket with a diagnosis attached

Measured on: Minutes to first response
Reports to: Your service manager

System Designer

Turns your catalog into proposal-ready designs.

Builds a first-pass design from a walkthrough
Prices it from your own catalog and labor rates
Flags what a designer should check before it goes out

Measured on: Hours from walkthrough to proposal
Reports to: Your lead designer

Every hire gets the same five things.

It’s the difference between a tool your team ignores and a coworker they rely on.

A name: You pick it, and your team introduces it in the group chat like any new hire.
A job description: Written from your business brief, so it works on the jobs you want and skips the ones you don’t.
One number to move: One number, measured before day one. Not a dashboard.
A manager: Someone on your team approves its work and owns its review.
A 90-day probation: If it doesn’t move its number, you let it go, the same as anyone else.

A neatly terminated network patch panel with blue cables, installed by Livewire

The tools they use were built by integrators.

Members built these for their own firms first. Build one the community uses and you’re paid every quarter it runs.

Lifecycle

Reads your QuickBooks history and sends proactive service and upgrade reminders.

Permit Miner

Finds new luxury builds in permit filings and starts the outreach.

Intel Engine

Reads local news and connects you with prospects in today’s stories.

How the contributor pool works

Questions owners ask first

How does my team talk to an AI employee?

By text, or in Slack if your team lives there. Each seat has a name and a number, and your team messages it like any coworker. It answers, asks for approval when it needs it and sends a weekly brief.

Which seat should we start with?

The one that hurts most. Firms buried in after-hours service usually start with Support. Firms with a stack of unanswered quotes start with Outbound. The One hire plan lets you start with any single seat.

Will these replace people on my team?

They take the work nobody has time for: the follow-up, the first response, the weekly post, the first-pass design. Your people manage them and keep the relationships and the judgment calls.